Factory reset your Chromebook (Powerwash)

This only works at Home.

1. Sign out of your Chromebook.
2. Press and hold Ctrl + Alt + Shift + r.
3. Select Restart.
4. In the box that appears, select Powerwash  Continue.
5. Follow the steps that appear and sign in with your Google Account.
6. Once you've reset your Chromebook:
   1. Follow the on-screen instructions to set up your Chromebook
   2. Check if the problem is fixed