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Technology Department
Edgewood High School
Edgewood Juior High School
Edgewood Intermediate
Edgewood Primary
Edgewood Early Childhood
Nurtition
Google Chrome Browser
Telephones/Voicemail
Please note the following: 1-You no longer need to dial 9 first before making an outside call. 2 -The default first time voicemail passcode is 001122. A tutorial will guide you in setting up your voicemail.
Microsoft Windows
Help articles on Windows operating system.
Personal Devices
Bring your own device guidelines
Section 504
Mental Health and Wellbeing
Title I
English Language Learners and Title III
Title IX
Available Programs
Catalog of online and software offered at RBB Schools
McKinney Vento (Homeless and Foster Youth)
Yealink® SIP T43U Quick Start Guide
Please note the following: 1-You no longer need to dial 9 first before making an outside call. 2 -The default first time voicemail passcode is 001122. A tutorial will guide you in setting up your voicemail.
Yealink® SIP T46U Quick Start Guide
Please note the following: 1-You no longer need to dial 9 first before making an outside call. 2 -The default first time voicemail passcode is 001122. A tutorial will guide you in setting up your voicemail.
Rebooting Yealink Phones
How to Reboot Yealink Phones 1. Press and hold the "X" button on your Yealink phone for 5-10 seconds:2. A message on the screen will display, "Reboot the Phone?" Select OK, and the phone will reboot.
Getting Connected
Connecting to RBB wireless network
IncidentIQ
Our help desk ticket system for all technology, maintenance, and custodial requests.
Google Workspace
Formerly G-Suite. Tools for email, storage, file sharing, and creativity.
Adobe Creative Cloud
Zenworks Catalog
Windows programs administered by Zenworks Mobile Device Management System
Google Chrome: Clearing Cache and Cookies
Google Account Help
Google Account Syncing
Signing into the Chrome browser and turning on Chrome Sync allows you to use many helpful features of Google Chrome. They include saving passwords, book marks, and browsing history across multiple devices. Since we are a Google Workspace subscriber, we utilize...
Connecting Android Phones to WiFi
Changes to the Android OS required extra network security for WPA2 Enterprise WiFi networks. This just means there are a few more steps to connect to RBB-Staff WiFi with and Android phone. Please follow these instructions to get connected. Open settings Ta...
User Guide Yealink T43U Quick Start
User Guide Yealink T43U Quick Start.pdf
Yealink® SIP T46U Quick Start Guide
User Guide Yealink-T46U-Quick Start.pdf
How to Reboot Yealink Phones
How to Reboot Yealink Phones.pdf
Updating Windows 10
Updating your operating system is the single most importing task to ensure safe and secure usage of Windows. Follow these instructions to update your system. Select Start Select Settings Select Update & Security Select Windows Update Select Check f...
Prohibited Devices
The RBB wireless network is monitored for all activity at all buildings at all times. Each RBB guest, staff member, and student is responsible for all content accessed while on the RBB wireless network. There are a wide variety of devices that are brought...
Indiana State Laws and Related Resources
https://www.in.gov/doe/students/special-education/laws-and-resources/
Title IX Power Point
Explanation of Title IX Regulations and Guidance RBB Title IX Power Point 2024
Personal Device Limitations
Staff are allowed to bring their personal smartphones, tablets, and laptops and connect them to RBB-Staff WiFi. If for any reason they're not compatible with the network's configuration, the Corporation Technology Department is under no obligation to provide s...
Connecting iPhones to WiFi
Open Settings menu Select WiFi Select RBB-Staff Type your network/Windows username Type your network/Windows password Select Join Select Trust when prompted You phone will now connect to RBB-Staff WiFi wherever it is broadcasted on campus.
Logging into IncidentIQ
Logging into IncidentIQ is made easy by clicking the Google Single Sign-on button on the login screen. If you are logged into Google Chrome Browser, account/s you have access to will appear. Select your school Google account. If not, you will be asked to sig...
Creating a Ticket
iiQ Guide - https://community.incidentiq.com/submitting-tracking-tickets-46/submitting-a-ticket-158 Submitting a ticket is the most effective way to inform your support staff of your issues.
IncidentIQ Community - Help Guides
Once signed into https://rbbschools.incidentiq.com , you'll have access to the IncidentIQ Community, Knowledge Base, and Idea exchange. There you can browse articles on the various functions of our ticket system. By clicking on the Help button on the top row o...