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Google Chrome: Clearing Cache and Cookies
Google Account Help
Google Account Syncing
Signing into the Chrome browser and turning on Chrome Sync allows you to use many helpful features of Google Chrome. They include saving passwords, book marks, and browsing history across multiple devices. Since we are a Google Workspace subscriber, we utilize...
Connecting Android Phones to WiFi
Changes to the Android OS required extra network security for WPA2 Enterprise WiFi networks. This just means there are a few more steps to connect to RBB-Staff WiFi with and Android phone. Please follow these instructions to get connected. Open settings Ta...
Updating Windows 10
Updating your operating system is the single most importing task to ensure safe and secure usage of Windows. Follow these instructions to update your system. Select Start Select Settings Select Update & Security Select Windows Update Select Check f...
Prohibited Devices
The RBB wireless network is monitored for all activity at all buildings at all times. Each RBB guest, staff member, and student is responsible for all content accessed while on the RBB wireless network. There are a wide variety of devices that are brought...
Personal Device Limitations
Staff are allowed to bring their personal smartphones, tablets, and laptops and connect them to RBB-Staff WiFi. If for any reason they're not compatible with the network's configuration, the Corporation Technology Department is under no obligation to provide s...
Connecting iPhones to WiFi
Open Settings menu Select WiFi Select RBB-Staff Type your network/Windows username Type your network/Windows password Select Join Select Trust when prompted You phone will now connect to RBB-Staff WiFi wherever it is broadcasted on campus.
Logging into IncidentIQ
Logging into IncidentIQ is made easy by clicking the Google Single Sign-on button on the login screen. If you are logged into Google Chrome Browser, account/s you have access to will appear. Select your school Google account. If not, you will be asked to sig...
Creating a Ticket
iiQ Guide - https://community.incidentiq.com/submitting-tracking-tickets-46/submitting-a-ticket-158 Submitting a ticket is the most effective way to inform your support staff of your issues.
IncidentIQ Community - Help Guides
Once signed into https://rbbschools.incidentiq.com , you'll have access to the IncidentIQ Community, Knowledge Base, and Idea exchange. There you can browse articles on the various functions of our ticket system. By clicking on the Help button on the top row o...